All posts by Gary Johnston

Examples of Internet regulations around the world aimed at protecting children.

We have been writing extensively about the UK Online Safety Act, but I was interested to see how other countries deal with the same issues.

I have left the referring site links intact for anyone who fancies a trip down a rabbit hole today.

I had Copilot research for me and found an excellent piece from Ross Atkins of the BBC. Ros Atkins on… How different countries protect children online – BBC News

Here are examples of regulations aimed at protecting children online in Europe, the United States, and China:

Europe:

United States:

China:

IT Services West Sussex & the South East; Business and individual

Specialist IT Services & Products For Business

Since 2008, Tamite IT Services Sussex from Haywards Heath has provided support services to our clients. But don’t imagine that, as we have been around for a while, we aren’t forward-thinking; we are technology evangelists.

We strongly believe businesses can benefit from their technological investments by adopting AI, specifically Microsoft Copilot. We also develop Chatbots for clients that, believe it or not, aren’t as annoying as they used to be.

Contact us for a no-obligation discussion of your future plans. Click here

A future with a personal assistant on our desktop

Desktop personal assistants to deliver and support your projects

Personal assistants have come a long way since Clippy. They actively support you, provide hints and assistance as you work.

We prefer to think of AI as personal assistants, part of the team, capable of providing us and our company with numerous tasks within the business and even customer-facing tasks, such as being a more exciting way of delivering answers to faqs.

Employees and employers need not be concerned about the changes AI will bring to the workplace.

A personal assistant on every desktop can enhance productivity and improve security by reducing digital overload.

Your organisation is as good as the expertise of its teams; employee education will enable the realisation of the possibilities AI presents

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We believe that small and medium-sized businesses’ IT systems will benefit from AI technologies, which can leverage your existing applications and enhance cyber security.

Professional services users will especially find that Copilot AI simplifies and accurately summarises information, saving time searching for documents and content.

It also provides tailored recommendations and assists in creating content such as presentations, Word documents, Excel workbooks, PowerPoint presentations and summarised emails.

Save money, work more effectively, and integrate solutions seamlessly.

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By utilising Microsoft Copilot features, users can overcome the initial difficulties of creating a document and hopefully contribute to a more satisfying work environment where AI personal assistants become valued team members.

However, it is vital to ensure that the environment in which Microsoft Copilot is introduced is secure.

Adding AI to your IT systems mix will inevitably highlight existing vulnerabilities within your IT infrastructure and cyber security practices.

Please read the NCSC article on employing the Principles of least privilege for more information.

IT Services & Support Sussex & Surrey, Support Contracts & System Health Monitoring

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But what makes Tamite different to most of our IT Support competitors is that our focus is on preventing the issues arising in the first place.

We know that addressing your IT problem and getting it resolved quickly matters.

Customers rely on services, so with technical issues, prevention is better than cure for your business.

Our remote monitoring service allows us to check critical aspects of your PC or Server.

These include time to failure on your hard drive, disk space remaining, antivirus and firewall status, and many other aspects, including backup status, to allow us to monitor and anticipate problems with your systems before they become an issue.

Outsourcing backups and managed support solutions frees up your IT resources.

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Backup, Disaster Recovery, and Cyber Security are not just concepts for big business but also vital for small and medium-sized businesses.

We are a support provider dedicated to ensuring complete peace of mind, knowing that whatever technical issues happen, you are covered.

Email deliverability frustrates most companies; we provide a solution to monitor and manage your records and secure accounts.

More than just a support provider, expert advice and training.

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As a specialist in IT Security, we ensure your network is secure and free from threats, and your data is always available and adequately backed up.

In addition, we provide in-house business training for users to ensure they understand the basic rules and develop good habits that will allow them to work safely without compromising their IT security.

A Comprehensive Range Of Products & Support Services To Serve Your Business

In addition to practical assistance with technical and business processes, we have a portfolio of tried-and-tested products and IT services, all representing value and quality.

IT Security is central to our approach to supporting your business & being your trusted IT partner.

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Real Business benefits of artificial intelligence

The next few years in IT will be fascinating as AI will be genuinely transformative for many of the tools we currently use to run our business.

Artificial intelligence will also increasingly turn up on our phones and tablets and get involved in our leisure; imagine a personal assistant curating music and entertainment, suggesting recipes and getting the online shopping list ready. A practical and social secretary, though initially without the charm of Jeeves.

Implementing AI is not replacing human capabilities but creating a better customer experience.

Microsoft software with copilot AI, AI technology provider, we always listen carefully

AI as a tool is here. Developing your AI skillset is the best advice for anyone looking to succeed and progress, whether in their career, personal life or business strategy. Consider how artificial intelligence will affect your activities, and understand and embrace it.

As Artificial Intelligence technology develops, the threat to jobs and companies will actually come from the fact that, as with all new developments, we often feel threatened or fear change and resist it. Unfortunately, the people who resist digital personal assistants and don’t learn to work with AI will not be as efficient as their colleagues who have.

The sensible approach to AI is first to understand how to use it, train your employees, and plan to fully embrace a future in which AI will assist in most facets of the business.

We can confidently expect economic growth to experience a significant upturn, as we will see a productivity increase with AI in business. Having an AI colleague and assistant will greatly help many of us who currently feel we are struggling with information overload.

‘AI won’t steal your job, but people using it may’ – BBC News

We Support Sussex & Surrey businesses, but our services are Nationwide.

Although we are based in West Sussex and restrict our IT services to our local area, as we like to provide personal service and great response times, many of our products are UK-wide.

Tamite IT systems Featured product of the month:       

Keeper Password Manager

Keeper Password Manager, IT services West Sussex

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People are notoriously useless at managing passwords; Keeper Security takes care of them for you. Keeper works brilliantly for individuals but has excellent team functionality that allows sharing credentials for groups within the business.

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IT Support Sussex – IT Services For Business

We believe IT should enable your business, so why are system issues holding you back?

Our support team provide our clients compiance services using a range of products using our partnerships with best of breed IT security vendors.

Our managed service desk is here to support your business through issues as they arise, but the most essential part of our service is our comprehensive suite of managed services.

  • Your systems are continuously monitored for health, reliability and security, and our managed backups ensure resilience.

Contact us to discuss our range of services and outsourcing from your IT support provider in Sussex and the South East.

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Core IT services and the environment will be revolutionised in the next few years.

As Artificial intelligence will increasingly allow users to address some of the low-level issues that currently get passed to their IT support provider just by asking their AI assistant to fix the problem.

According to Bill Gates, Artificial Intelligence (AI) will revolutionise computing in the next five years, and we will be using computer applications in a completely different way from how we do it today.
Gates Notes

We provide onsite and off-site support of computers and servers to support your business. Message us for details.

How we deliver Support Services will be radically changed by integrating Artificial Intelligence into business applications.

Copilot will provide business expertise benefits, support and skills to all business users in education and professional services outside working hours

We can help you personalise Copilot to your company by creating personalised prompts and ensuring that users only access current data suitable for the task and necessary for the job function.

AI assistants like Copilot will transform IT services and environmental management by offering more intuitive and proactive support. Here’s Here’sanded view on how AI will help users:

Streamlined IT Support:

AI will simplify IT troubleshooting and enhance response times by allowing users to resolve common issues through natural language commands.

So, for instance, if a document is accidentally overwritten, you will ask the AI to “restore” the last saved version of the document,” and “the AI will handle the retrieval process.

Our Team provide Computer support, Project support Sussex, phone support, West Sussex, DMARC manage Email compliance service, network solutions and support Sussex and UK

Proactive System Maintenance:

AI could predict system failures or detect real-time anomalies, initiating preventive measures to avoid downtime. As a result, users can expect less reactive support and more consistent uptime.

Customised User Experience:

AI will adapt to individual user preferences and work habits, customising the user interface and functionalities of software like Word, Excel, or Outlook to enhance productivity and user satisfaction.

Enhanced Collaboration:

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AI will facilitate seamless collaboration across different platforms and time zones, translate languages in real-time, and transcribe meetings, making global teamwork more effective.

As AI technology advances, its ability to understand context, predict outcomes, and learn from interactions will improve. As a result, AI will become an indispensable tool for everyday tasks and complex problem-solving.

AI assistants will revolutionise IT services and contribute significantly to creating a more sustainable and efficient world.

More productive IT is supported by AI and a range of new AI-based tools.

IT systems and those using them will become more efficient, and our customers will become more productive.

We believe the future of the IT services we provide businesses will increasingly involve showing and training our clients how to use the services to gain the most benefit and offering expert advice on applying AI within your businesses.

Onsite and remote Support for Windows and Apple customers

Our service desk has an experienced team of IT professionals.

We provide a managed service to keep your business running smoothly. We monitor IT Systems, Backups, and Cyber Security to prevent potential problems and provide on-site and remote support.

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IT Services with Security at the centre.

Our goal is the high availability of customers’ IT systems; achieving this requires more than maintaining the company infrastructure.

Patch Management

Your system’s reliable and secure operation relies on Security and software updates to support hardware and software.

Our patch management service automatically manages this for you.

Security Management

By monitoring the antivirus, antimalware, and firewalls, we will monitor these services and deal with any issues promptly.

Hardware Monitoring

Ensure that your company hardware runs correctly and has no service issues such as disk space, disk errors, memory, etc.

We listen carefully to our clients, our team support businesses with managed DMARC services, monitoring email health and compliance

Spam Email Filtering & Fraud Detection, Mail Management & Monitoring

17% of breaches are directly attributable to Phishing. The recent Google Mondiant Special Report 2024 highlighted that Phishing remains a favourite tool for Cybercriminals.

Recent changes to Spam handling by platforms such as Gmail, Hotmail, and Apple have focused on implementing DMARC.

Our expertise in this area has benefitted our clients as we provide managed solutions to manage the security policies and records that underpin email.

Our clients can expect to save money as we can help them leverage existing capabilities.

Sussex Computer Support

M365 Copilot, an AI-powered tool that promises to improve productivity significantly, was launched in the first quarter of 2024.

To learn how your organisation can prepare for Copilot, check out our blog post or request a copy of our new Tamite Secure IT White Paper.

Contact Us

The adoption of AI needs to be part of your future plans.

Presuming Artificial Intelligence (AI) doesn’t rebel and decide to end humanity or enslave us, we will likely see AI becoming increasingly involved with our work and home lives.

Over the next few years, many of us will see AI within the products we know and love assisting us and doing stuff on our behalf.

Goldman Sachs predicts an increase in Global GDP of 7%

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Goldman Sachs predicts an increase in Global GDP of 7% over the next decade due to improvements in productivity due to Artificial Intelligence.

In the future, we will all have personalised assistants (Alexa on steroids), but before that comes to pass, we can expect AI to be bolted onto all sorts of things we are already familiar with. So, what will these integrations look like?

AI is poised to revolutionise the field of information technology (IT), offering innovative solutions that enhance productivity, streamline processes, and optimise operations. Microsoft 365 (formerly known as Office 365) exemplifies how AI is being harnessed to improve and assist us as support providers in various aspects of IT.

Understanding the threats is critical to a coherent cybersecurity strategy.

Our team provide IT Support service for customers in Sussex, West Sussex, East Sussex and the South East, comprehensive patch management from Heimdal.

Existing Exploits 38%

Google Mandiant’s special report concludes that 38% of attacks resulted from exploiting existing exploits, 17% from Phishing, 15% from prior compromise and 10% from stolen credentials.

Phishing 17%

You don’t have to be an IT Guru to prioritise reading this report; all business owners and most IT users will benefit from being informed about this subject. From Micro businesses, SMEs and Enterprises, the data in the report will guide you on the main areas to prioritise when planning your security strategy.

Prior Compromise 15%

We can help you with your strategy, but you know your business, how it operates, and your priorities; these factors will feed into your ongoing strategy.

The figures (17%) highlight that Phishing remains a favourite tool for Cybercriminals. Google’s Mandiant report shows that vulnerability exploitation has become the primary method for attackers to gain initial network access (38%).

In 2023, around 100 zero-day vulnerabilities were actively exploited in the wild by espionage groups and financially motivated attackers, who used zero-day exploits to infiltrate systems and steal valuable data.

Stolen Credentials 10%

Accordingly, it’s important to note that industry experts anticipate the persistence of phishing and vulnerability exploitation as significant cybersecurity threats in 2024 and beyond.

Tamite Featured Product

Trillion Leaked Credential Dark – Web Monitoring

Trillion’s leaked password database and algorithms provide an unrivalled ability to detect data breaches and give you a vital early warning of a potential data leak in your organisation.

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Example approaches Vulnerability Management for business.

Our team deliver Support, projects, outsourcing Solutions, infrastructure,  Microsoft and Apple solutions to companies in Sussex, West Sussex, East Sussex and the South East, UK

1. Identify vulnerabilities:

Use automated tools to scan your systems and applications for known vulnerabilities.

2. Categorize and prioritise:

Rank the identified vulnerabilities based on severity, exploitability, and potential impact on the business environment.

3. Remediate:

Address the highest priority vulnerabilities first, typically starting with those most severe and straightforward to exploit. This may involve patching software, changing configurations, or implementing additional security controls.

4. Verify and review:

After remediation, verify that the vulnerabilities have been addressed and regularly review your vulnerability management process to adapt to new threats.

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