Category Archives: Apple Mac Services

Tamite Apple Mac support Sussex believe FBI v Apple court case may open Pandora’s Box

Governments around the world struggle to come to terms with the issues surrounding the security of data.

We try to keep you informed about Apple Mac related stories Sohail Yousaf who provides Apple Mac support Sussex for Tamite has been following this story for us.

The Apple v FBI case currently being played out in US courts is the culmination of a long running row that has been brewing between intelligence agencies and the technology industry.

Governments or rather intelligence agencies have been long-time critics of the growing availability of encryption, a technology which is being increasingly used to make data secure on networks and devices and only available to authorised users and intended recipients.

Encryption is an old technology literally thousands of years old, Caesar wasn’t just responsible for creating salad dressings he also had his own cypher.

Sohail of Tamite Apple Mac support Sussex comments that with the advent of computing and the development of more complicated algorithms has resulted in encryption that to all intents and purposes is unbreakable. Yes of course all encryption is in theory breakable, but when the time taken to break it is greater than the average lifetime then it becomes a pointless exercise.

As an expert in IT security and a specialist in Apple Mac support Sussex Sohail points to the fact our own GCHQ have been stressing over the fact that the encryption gives any self-respecting terrorist the ability to communicate securely with a minimal chance of the content of the message being read by hostile agencies.

On a more positive note they are probably finding it quite difficult to snoop on the rest of us.

So what is to be done, well the authorities would like to have back doors built in to the security so that they can access the information that encryption increasingly denies them.

The industry argues that by providing backdoors for government agencies, will be counter-productive, criminals and terrorists will just refrain from using systems that they know will be compromised. By building in vulnerability the same back doors are available to potential hackers, building in vulnerabilities goes against the grain for companies that have spent time and money on trying to eradicate vulnerabilities to make their products more secure for the end user.

Because of the issues surrounding Cybercrime customers are becoming increasingly aware of the volumes of data our every-day devices store, the companies behind those devices have responded to those concerns by adding layers of security to the devices.

Tamite Apple Mac support Sussex comment on the Apple vs FBI case
The Apple vs FBI case

The FBI and Apple are fighting a public battle in US courts that may have long term ramifications for the IT Security industry.

The FBI want Apple to assist it in removing a security barrier on the iPhone of Syed Farook, one of the people responsible for killing 14 people in San Bernardino last year.

The fact that Farook’s iPhone may hold vital evidence led to the legal cases between Apple and the FBI in America, the FBI believe that Farook’s IPhone may hold vital clues to the case but are unable to access it without Apples assistance, Apple and the majority of the technology industry who are watching developments anxiously feel that by unlocking Farook’s iPhone they may just open a Pandora’s box.

Sohail of Tamite Apple Mac support Sussex concludes that It is easy to see how the situation could easily repeat in the UK, the British Government’s Draft Communications Data Bill (AKA the snoopers charter) shows the anxiety of UK Intelligence Agencies when faced with the new digital reality.

To access the iPhone, the FBI have asked Apple to effectively hack their own device, as since iOS 8, Apple has included device-specific encryption methods but claims the FBI would get around this by rolling back to a previous operating system.

Apple – and other Silicon Valley firms – believe that setting such a precedent would harm American citizens and by extension the rest of us, and is fighting the case in a California court and Congress.

Meanwhile, the judge overseeing the court battle between the two organisations has heard that criminals have been switching to the newer iPhone models as their “device of choice” to commit offences thanks to the tough encryption present in each handset.

Of course the cynical amongst us might point out that Apple are in something of a win win situation here. Win or lose Apple have demonstrated that their devices are taking data security seriously and that they are willing to stand up to governments to protect the integrity of their products.

West Sussex Apple Mac specialist says Safari Crashes due to bug

West Sussex Apple Mac specialist asks has your Apple Mac, IPhone or IPad been acting as if it were possessed

Well join the club, according to West Sussex Apple Mac specialist Sohail “the problem you have been experiencing was due to an update issue on 26th January and was responsible for introducing a bug that caused Safari to crash when Mac and iPhone / iPad owners attempted to search within the address bar; The issue lasted for several hours”.
According to Apple “only people whose Safari suggestions data storage updated during early AM hours” were affected.

The bizarre bug caused the hugely-popular iOS web browser to CRASH whenever a user tried to enter a new search or URL into the address bar.

Apple say the issue only affected iOS and OS X users whose Safari Suggestions data was updated late on the 26th January, Greenwich Mean Time.

Apple has now rolled out a fix for the glitch, but some users could still be experiencing the infuriating bug.

“Apple now believes it has resolved a bug with its Safari browser on both OS X and iPhone that caused the web browser to crash for users around the world”.

If you are still experiencing issues we suggest

Apple Clear history image
Clearing your history may help

 

West Sussex Apple Mac specialist Sohail suggests; “If you’re still having trouble, your iPhone or iPad almost certainly still has the problematic data cached

Clearing the cache should solve the issues for good. To do that, head to Settings > Safari then tap Clear History and Website Data”.

“This will wipe the web history from any devices signed into your iCloud account, so don’t panic if your MacBook also loses any record of your browsing”.

The latest update from Apple has now resolved the issue, which made Safari on iOS unusable so finally check your IOS version is the most recent version iOS 9.2.1

Reached through Settings>General>Software Update

Tamite IT provide support for both Windows PCs & Servers and are specialists in Apple Mac support

 

 

Apple Mac support Haywards Heath for Apple Mac upgrades

Apple Mac Support Haywards Heath Love their Apples

Apple Mac Support Haywards HeathTamite Apple Mac Support Haywards Heath carry out a full range of servicing and repairs on Apple Mac products, Tamite in house Apple Mac guru Sohail says that; With the new financial year approaching many companies will be deciding on budgets for IT and deciding on the priorities for the coming year.

In reviewing the health of your IT systems you should look at the performance of your Apple Mac machines, it may be that they may have slowed down after a number of years of use. It can be the case that you can give them a new lease of life by carrying out a service, often they run like new after just an hours work.

Sohail has years of experience working on Apple Macs and is an accredited Apple Certified Support Professional bringing his expertise to Tamite IT Apple Mac Support Haywards Heath customers. I have been carrying out periodic full servicing for my customers for a number of years and would suggest carrying out a service every six to nine months.

At the same time you may wish to consider taking this opportunity for us to look at the specification of your Apple Mac. We have found that customers are surprised by the difference something even as simple as adding memory can make to the performance of a machine.

You have invested in Apple Mac hardware as you are aware that they are renowned for quality and durability. With proper care and making sure they are regularly updated with the latest patches and versions of IOS your Apple Mac will give you many years of efficient reliable service.

Because of the soundness of the design it is often a cost effective option to look at memory and other upgrades you will be amazed by the improvements that can be made. If your hard disk drive is beginning to show its age we suggest you consider a new Solid State Hard Drive. These drives really do give a big boost to your Apple Macs performance.

Freak Flaw Patched
Apple, Google & Microsoft have all been active in releasing patches to the Freak Flaw

The Freak Exploit can affect Safari Web Browsers

Sohail of Tamite Apple Mac support Haywards Heath advises customers. In addition don’t stick your head in the sand when it comes to the security of your system, Antivirus and Malware protection aren’t an optional extra, those updates to my Operating System are produced to protect against known exploits. A very good example of such an exploit is the recently patched Freak Vulnerability which could be used to facilitate a man in the middle attack (See BBC story) or the Tamite IT Apple Mac support Haywards Heath Blog post on the same subject to see how Man in The middle attacks are potentially used to amongst other things compromise your banking.

Also look at your Spam filtering solution, it should not only reduce the amount of mail you have to plough through every day to get to the ones you are really interested in, it should also filter out the infected and obviously dangerous stuff. Spam filtering is an often overlooked aspect of your over-all IT security strategy.

Tamite Apple Mac support Haywards Heath are specialist in bringing security to businesses at an affordable price.

 

How to protect your iPhone / iPad from the Oleg Pliss Ransom Ware Threat

1. The first and most important step is to setup the four digit code on your iPhone /iPad as it has been reported that if your phone is hacked you will still have access to the device.

Tap Settings/Passcode then enter a passcode.

2. Reset your iCloud password

3. Turn on two step authentication

a. Go to My Apple ID, select “Manage your Apple ID,” and sign in.

b. Select “Password and Security.”

c. Under Two-Step Verification, select Get Startedand follow the onscreen instructions.

I-Hack locks users out of iPhones

Users of iPhone and in some cases iPad are reporting that they are being locked out of their devices as a result of a new Ransom-ware scam that appears to have originated yesterday morning (27-05-2014) in Australia; victims are greeted with a message claiming to be from a group or individual identifying themselves as Oleg Pliss. A ransom of $100 is demanded to release the phone. It would appear that the scam is carried out by accessing a function in Apples iCloud called Find My iPhone (also available for iPad) the feature designed to discourage theft by letting users shut down their smartphone remotely has reportedly being compromised by hackers using it to hold mobiles to ransom.

The message displayed on iPhone  a demand for ransom to unlock the device
The message displayed on iPhone a demand for ransom to unlock the device

 

This is an example of how fraudsters are using legitimate services to commit cybercrime, it would appear that the scam is carried out using stolen login credentials to initially access the users iCloud account and then trigger functionality designed to protect the users iPhone/iPad in the event of theft. (A Hack circumvents a users security to gain access where-as Malware uses introduces code to a device to carry out similar ends).

Of course one doesn’t have to look to hard for where the stolen credentials may have originated as the recent data breaches at Ebay, Mums Net etc. will be providing a wealth of material for future criminal exploitation. The moral is clear, if you haven’t already reset your passwords do it now starting with iCloud.

As of this morning no official comment has been forthcoming from Apple.

Tamites next Security training seminar will take place in July

Professional AppleMac Support for Sussex and Surrey

The good news for Apple Mac users in Sussex and Surrey is that we are now able to support the full range of Apple Mac products.

Apple-Mac-services smallWe have been in the business of providing PC support to businesses in the Crawley, Haywards Heath, and Brighton area for the last 6 years but as we have recently taken on the services of our very own Apple Mac specialist, we will be actively looking for businesses that run a mixed environment.

So if your business depends on Apple Macs or you run a mixed environment we are your ideal support partner.

Sohail comes to Tamite with a wealth of experience in all things Apple Mac, Sohail says. “I enjoy the challenge of integrating Mac devices into the work place, in so many situations they are the ideal tool and businesses that have traditionally used PCs should not close their minds to the possibilities. There are real advantages that can be realised by adopting a mixture of PC and Mac and this is a situation in life where you can get the best of both Worlds. We also have the whole thing of the Bring Your Own Device debate which very often means the iPhone and the iPad, bringing these devices and connecting them to the network safely should be a considered decision and not just be allowed to happen, adhoc. With a little planning bringing them in will present minimal risks while maximising the possibilities of a whole new world of portable computing. While maintaining control of the integrity of your network is paramount it is not an insurmountable problem, especially in an environment that includes an OSX Server. With an OS X Server It’s become easier than ever to share folders, exchange files and access documents on a Mac, iPad or PC. SMB2 is the new, super-fast protocol for sharing files in OS X Server and as you would expect there are the increases security and improvements in Windows compatibility, to the extent that it supports Microsoft’s Active directory”. IT Security has always been a subject that Tamite regards as core to its’ business ethos, while Apple Mac products have an enviable reputation in this regard they are also not immune to the threats, we are confident in our ability to ensure a safe working environment is achieved whether your preference is PC or Mac or a mixture of both. OS X comes with file-sharing connection monitoring, now you can see who’s accessing your server, who’s connected and for how long.